What Is The Guaranteed Ride Home Program?

It's great to ride your bike, carpool, or walk to work, but what if you have an emergency? You might be stranded! With our Guaranteed Ride Home Program, you can get a free ride home.

If you use an alternative to driving alone at least once a week you qualify for this free program. It’s just one way we’re making alternative commuting a little more accessible. 

Need A Ride Home? You Call, They Come!

Once you’re registered for the Guaranteed Ride Home Program, you’re covered. If you need a free emergency ride home on a day that you used alternative transportation, call a taxi or the car rental company of your choice. Pay for your ride like normal but make sure to get a receipt. Submit the online reimbursement, print out the form, and mail in your form with the receipt. We will mail a reimbursement check up to $55 per use.

The Fine Print

Any rental car charges incurred after 24 hours will not be reimbursed. Reimbursement requests without a receipt cannot be honored. Make sure you get a receipt from your transportation provider! Any inappropriate use of this program will be at your expense and may jeopardize future eligibility for the program. The Guaranteed Ride Home Program can be used up to four times a year.

Who's Eligible:

• If you carpool, vanpool, use transit, bicycle, or walk to work at least once a week; and
• If you have registered for the program, and
• If you use a commute alternative on the day the Guaranteed Ride Home is needed.

What trips are eligible?

Unplanned personal emergencies, such as:

• Personal or family illness
• A family emergency
• Your carpool or vanpool is unavailable for its usual schedule
• Unscheduled overtime

What trips are not eligible?

The following situations are not covered by the Guaranteed Ride Home Program:

• Overtime (planned)
• Personal errands
• Pre-planned medical or dental appointments
• Business-related travel
• Injury on the job
• Regional natural disasters, such as earthquakes or floods