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Guaranteed Ride Home carpooling program

Guaranteed Ride

What is the Guaranteed Ride Home Program?

It's great to ride your bike, hop on the bus, carpool, vanpool, or walk to work, but what if you have an emergency - you might be stranded! Don't worry. We'll give you a ride home - if you're a participant in the Guaranteed Ride Home Program.

If you use an alternative to driving alone at least once a week, you're eligible for the Guaranteed Ride Home Program. It's an incentive provided to encourage you to take a bike, bus, carpool, vanpool, or walk to work - without the fear of being stranded.

You Call, They Come!

Register for the Guaranteed Ride Home Program and if you have an emergency and need a ride home from work on a day that you used alternative transportation, call a taxi or the car rental company of your choice. Pay for your ride home (don't forget to ask for a receipt) and submit the online reimbursement form, print out the form and mail in your form with the receipt. We will mail a reimbursement check up to $55 per use.

The Fine Print

Any rental car charges incurred after 24 hours will not be reimbursed. Reimbursement requests without a receipt cannot be honored. Make sure you get a receipt from your transportation provider! Any inappropriate use of this program will be at the your expense and may jeopardize future eligibility for the program. The Guaranteed Ride Home Program can be used up to four times a year.

Who's Eligible:

  • If you carpool, vanpool, use transit, bicycle, or walk to work at least once a week; and
  • If you have registered for the program, and
  • If you use a commute alternative on the day the Guaranteed Ride Home is needed.

What trips are eligible?

Unplanned personal emergencies, such as:

  • Personal or family illness;
  • A family crisis;
  • Your carpool or vanpool is unavailable for its usual schedule;
  • Overtime (unplanned).

What trips are not eligible?

The following situations are not covered by the Guaranteed Ride Home Program:

  • Overtime (planned);
  • Personal errands;
  • Pre-planned medical or dental appointments;
  • Business-related travel;
  • Injury on the job;
  • Regional disasters, such as earthquake or flood.